100% secure payment.

You will be able to pay with 2 types of interfaces:

- SP Plus System from the Caisse d'Epargne.

- The Paypal system (You don't need a PayPal account).

Buyer Protection Program with SP PLUS System CAISSE D'EPARGNE.

SP More and Jepaieenligne solutions are certified PCI-DSS and 3D-Secure. With the implementation of this standard data security and strong authentication, you will be able to pay your purchases without any problem.

The security of credit card data: The PCI-DSS standard :

The Payment Card Industry Data Security Standard (PCI DSS) is an international standard safety of sensitive data. It was defined by the PCI-SSC (Payment Card Industry Security Standards Council), an organization founded in 2005 by the major card payment systems: MasterCard, Visa, American Express, Discover Financial Services and JCB.

The standard defines the protection of privacy and data integrity. It can be used and stored as part of card payments, including on the Internet (eg obligation to encrypt stored data, prohibition of storing the security code ...).

Additional security for online payments: 3D-Secure :

3D-Secure is a program created by international issuers Visa (Verified By Visa) and MasterCard (MasterCard Secure Code) to strengthen online payment security.

It is based on the establishment of an additional check when paying online: in addition to the bank details, the buyer is prompted to authenticate by entering personal data enabling the bank to identify and confirm.

This device is accompanied by regulatory changes called "transfer of responsibility".

Its principle is to bear the risk of arrears issued for contestation of the holder at the bank of the latter and not to the merchant's bank, if the holder has validated its payment by entering his personal data, his bank has validated this authentication and that the merchant has complied with the security measures mentioned in the terms of its merchant payment agreement (VADS).

Buyer Protection Program with PayPal.

If you use PayPal as a payment method to make a purchase and if you do not receive your item, or it bears no relation to the seller's description (other color, broken object ...), PayPal can pay you. This protection is free and valid in France and abroad.

How to do ?

To report a dispute, you must have a paypal account and login. You have 180 days from the date of payment. If the seller does not respond or if you can not find a friendly solution, you can turn the dispute to a claim within 20 days. By opening a claim, you ask us to make a decision for you. We then study your case and check your eligibility for a refund in accordance with our Terms of Use.

All items that can be shipped and which are not prohibited by law can be covered. Some examples of cases where we will intervene: you bought a book but have received a DVD, you bought a new object but have received a used object, you bought 3 items but did have received only 2, the object was damaged during delivery, it misses important parts to the object (not mentioned by the seller), you bought an authentic object but have received a counterfeit. If the seller was accurate in its description but that the object does not suit you, the Buyer Protection does not apply.

The exclusions apply

Buyer Protection Program does not cover real estate, vehicles, and unauthorized by our regulations items (generally prohibited by law as well). Payments of objects delivered by hand and sending money between relatives are not covered.

We protect your account

You are not responsible for unauthorized purchases made from your account if you report an incident eligible within 60 days. This means that unauthorized use of your account, we can refund you.
Refunds for problem

In case of unauthorized transactions with your PayPal account, you are not responsible for the purchase if you open a dispute within 60 days. If problems with a seller, you can also ask us to intervene. If your purchase qualifies for our protection, we will refund.
A reactive support service

In case of unauthorized transactions, claims or any other problems you encounter, we help you find a solution. Contact Customer Service.

Secure payment

1.1. Price

The applicable prices are those displayed on the site the day of the order. These prices can be changed at any time by A4Audio.fr. Displayed prices are valid on the day of the order and do not wear effect for the future.

The prices listed on the site agreed in Euros, excluding VAT and delivery costs.


1.2. Method of payment

Customer may make its payment by check, SP More Caisse D'épargne, Paypal and wire transfer.

If paying by check or transfer, delivery will commence only from the date of receipt of payment by A4Audio.fr.


1.3. Billing

A4Audio.fr address or will provide the Customer with an electronic invoice after each payment. The Customer expressly agrees to receive invoices electronically.


1.4. Default

agreed payment dates can not be delayed under any pretext whatsoever, including in case of dispute.

Any amount not paid when due will result, automatically and without notice, to the application of late penalties calculated on the basis of a rate equal to 3 times the legal interest rate, without this harm the penalty payment due in principal.

In addition, any delay in payment will result in billing the defaulting Client collection fee of 40 euros, the immediate payment of all sums due whatever the agreed time, plus an allowance 20% of the amount as a penalty clause, and the ability to terminate the contract unilaterally in the wrong customer.


1.5. Retention of title

Products sold remain the property of A4Audio.fr until full payment of their price, in accordance with this title retention clause.

You can also contact us by phone (01 75 77 19 00) or email (contact@a4audio.fr) if you have questions regarding payment.


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